Career - UPF

Operations

Job Description :	Collection Officer
Location :	Mumbai
Education Qualification :	Bank / NBFC In Retail Assets (Unsecured).
Desired Experience :	Relevant Experience Of 2-4years.
Role:	The Collections Officer is responsible for managing and undertaking a collections process for debts that have been allocated to him/her. He/she will utilize best practice processes and techniques, as well as information at hand, to positively influence debtors to maximize payment of debt over the shortest period of time. To check the details of the debtors/defaulters related to Business Loan cases. Need to achieve the targets on allocated cases identified on various parameters. Follow-up and recovery of overdues from the defaulter/debtors. For any unresolved cases, the Officer to decide on the most value added mode of follow-up. Tracing out of absconded default customers and initiate recovery process. Ensure that collection process and legal guidelines to be adhered. Reporting any fraud identified in the field to Vigilance. Recommending for Policy initiatives. Interact with different teams at appropriate verticals and if required engage them for collections. Recommendation of doubtful overdue cases for writing off in co-ordination with Credit department.

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